When then FEMA tree contractors cut a tree down – it came thru the window of the trailer. She patched it up with duct tape and glue. FEMA ignored the problem while they were there “installing” the air conditioner. There has been no follow up maintenance or an attempt to replace the trailer. Resident was promised a MEMA cottage – that never happened.
This client is having trouble getting an appointment with Section 8 – Bay Waveland. A victim again of a system where there is not enough staffing to deal with the volume of residents applying for assistance. Appointments as as far out as June of 2009. Because of issues with the health of the boys – the mother needs to continue to live adjacent to her parents home which has nixed plans to try and place her in a hotel in the interim because of lack of transportation to get boys back and forth to parents for daycare.
This case clearly indicates the critical need for continuity and quality Case Management in the field. The case is a clear example of residents that fall between the cracks who do not have the ability to deal with the “system”.
